The Leading Provider of Business Process Optimization in the Midwest
Impact started out in 1999 as a team of four with a strict focus on office equipment. Now more than 17 years later, Impact is a fierce competitor in the Business Process Optimization space employing more than 350 people at its 12 Midwest locations.
In order to get ahead in an industry that has long been declared ‘flat,’ evolution is key. As clients’ problems evolve, so will our solutions. Technological, economic and cultural factors have all changed the space we play in. Impact has been able to achieve significant growth year-over-year by adopting new strategies and technology to reflect the shifting needs of the industry. Our ability to respond to changes by evolving our business model and adopting new business strategies has helped us excel. At the same time, we have stayed strongly rooted in our core competencies, values and culture.
Our One Source business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a mixture of software and equipment with a strategic business plan that focuses on a long-term, on-going partnership. Our Account Managers and Consultants offer support to Directors and C-Level stakeholders to assess the role of information and document workflow in the enterprise. Utilizing our in-house expert teams, we implement strategic, cost-effective and streamlined solutions. Impact has won more than 11,000 clients, and we continue to grow at a steady rate of 27 percent year-over-year.