Company

An Evolving Business Model Leads to Exponential Growth

Passionate about what we do, our goal is to exceed all expectations.

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The Leading Provider of Business Process Optimization in the Midwest

Impact started out in 1999 as a team of four with a strict focus on office equipment. Now more than 17 years later, Impact is a fierce competitor in the Business Process Optimization space employing more than 350 people at its 12 Midwest locations.

In order to get ahead in an industry that has long been declared ‘flat,’ evolution is key. As clients’ problems evolve, so will our solutions. Technological, economic and cultural factors have all changed the space we play in. Impact has been able to achieve significant growth year-over-year by adopting new strategies and technology to reflect the shifting needs of the industry. Our ability to respond to changes by evolving our business model and adopting new business strategies has helped us excel. At the same time, we have stayed strongly rooted in our core competencies, values and culture.

Our One Source business model minimizes typical pains associated with multiple vendors. We design solutions leveraging a mixture of software and equipment with a strategic business plan that focuses on a long-term, on-going partnership. Our Account Managers and Consultants offer support to Directors and C-Level stakeholders to assess the role of information and document workflow in the enterprise. Utilizing our in-house expert teams, we implement strategic, cost-effective and streamlined solutions. Impact has won more than 11,000 clients, and we continue to grow at a steady rate of 27 percent year-over-year.

The numbers

1999
Year founded
475
Client reference letters
93%
Retention rate
11,000
Clients served
12
Office locations
8
Years as a Blackhawks sponsor
150
Websites coded
3,000
Presents wrapped for Letters to Santa

Our culture

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Entrepreneurial

Success is achieved when innate employee characteristics of self-motivation and drive meet the purposefully constructed environment of opportunity and empowerment. Employees are encouraged to seek out opportunities to develop skills and interests that also bring value to the company. Ambition and ability are valued more highly than prior experience or tenure.

Innovative

Innovation drives relevancy for our clients. A pillar of our service is to provide on-going value and long term strategic guidance to our clients. From the vendors we partner with, to the employees we hire— we seek partnerships with those who understand continuous improvement and innovation leads to an exceptional experience.

Collaborative

Our value lies in the ability to provide our clients with integrated, cross-department solutions. Our one company, one goal mentality is more than just a motto. It’s a strategic alignment of organization objectives with a supportive corporate culture. Transparent communication engages and involves everyone from entry-level to C-level around a shared vision of success.

Award-Winning

We have been recognized as leaders in company culture, industry applications and service time and again because we are determined not to become complacent with our success.

Local spotlight

Find Your Local Branch

Impact Networking signs onto 6 more years for sponsoring the Chicago Blackhawks.
Impact is a proud sponsor and official provider of digital office equipment and managed print services.
Impact is a proud sponsor of the Indianapolis Motor Speedway.
Impact Networking has been named to the elite list of Best Places to Work in Illinois for the sixth consecutive year.